Delivery and Returns


Delivery

GS Products aim to get your goods to you in 2-3 working days after you have placed your order

Lead time could be slightly longer due to busy periods or to the nature of some of our goods that need specific attention for preparing your order (Eg. Cut Lengths of Chain or Cut Length of Steel Wire Rope) or your order is over 30kgs and needs to be delivered by our specialist heavy haulage carriers (3-5 working days) 

We normally can not offer a next day service

If your order is time sensitive please call the office on 01384 883 330 before ordering 

The cost of delivering your goods via our couriers will be dependent on the weight of the items ordered and your post code combined

Typical Courier Postage costs

Order weight upto >1kg - £4.99

Order weight upto >5kg - £6.99 

Order weight upto >20kg - £7.99 

Order weight upto >50kg - £9.99 

Order weight upto >999kg - £19.99 

Northern Ireland, Highlands and Islands will be more

Once you have added your items to the Shopping Basket there is a Delivery Calculator you can use before going to the Checkout

Goods will be with you normally in 2 working days

  

Returns

If for any reason you are unhappy with your purchase, please contact us within 14 days after date of delivery

The goods must reach us with the original packaging and in a re-saleable condition

We will provide you with a full refund within 14 days of receiving the goods

We cannot replace damaged items

All faulty items must be returned within 14 days

We cannot refund any personalised orders - such as personalised cut lengths of Steel Chain or personalised cut lengths of Steel Wire Rope


Returns Address

GS Products RETURNS

Unit 12 Primrose Hill Trading Estate

Cradley Road

Dudley

West Midlands

DY2 9SA

With your return it is important that you enclose a copy of your invoice, please make a note on the invoice requesting which items you would like to be refunded


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